The shipping price is usually for USPS Priority with tracking and the cost of handling. Pottery requires careful packing, padding and sometimes double boxing. If you wish, I can accommodate requests to expedite shipping, but will charge you for the additional cost. When shipping to a Massachusetts address I am required to collect Massachusetts sales tax at 6.25% of the cost of the pottery.
When I ship USPS priority mail, it includes $50 insurance. If you desire additional insurance please convo me prior to placing the order. I'll adjust the shipping cost of the order accordingly.
At times because of distance, size or weight, I ship via UPS or USPS first class mail, or the shipping cost would be prohibitive. Please contact me before placing the order if you a specific shipping request.
I accept Paypal, Visa and Mastercard and Etsy Giftcards
Returns & exchanges
Please ask me for any information you need before you purchase so that you are fully satisfied when you receive your package. If you are unhappy with the purchase, please contact me via etsy within 5 days of receiving the package. I want to understand and address your concerns. I will give you a full refund once I have received the product back. You pay return shipping costs.
I make every effort to pack the pottery to prevent breakage. If there is a problem please convo me immediately so we can arrive at a resolution together. I make every effort to pack carefully; if there is breakage I'll submit the claim directly to the US Postal Service.
I love challenges; feel free to convo me regarding custom orders.