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Due to the digital nature of this business orders cannot be canceled or refunded once they have been downloaded.

You may use the graphics in your small, handmade business. Some acceptable uses are planner stickers, party printables, teacher's resources & branding services. You can find the full terms of use below

In the event of a sale, any active coupon codes must be entered at the time of purchase to be applicable. I can not retroactively refund the difference on any misapplied or missed coupons or apply a new coupon code to a previous order.

Etsy sends download links to the email address listed on your account. Since this email is automated by etsy the download link email can only be sent the the email address registered with your account and cannot be sent to any email addresses noted in the "notes to seller". You can also get to your download through the purchases page on your account.

Yes, write a note to the seller by submitting your request. You will receive a proposal and budget

It normally takes 1-2 days to create a preview. Final high resolution version will be sent to the e-mail associated with your Etsy account, about a day after approval. Keep in mind this is a digital file, no physical items will be shipped or printed. Proofs are only created for invitations. Other personalized items will be sent to your e-mail listed on your Etsy account. Check homepage announcement for current turnaround time.