Delivery in France by Lettre Max or Colissimo with volume and weight. Possibility of express delivery with tracking or on request. Possibility of delivery by MondialRelay: contact me before any command to verify that there is indeed a collection point near you. (For France and a few countries of EU) Shipping internationally by Lettre ou colissimo. Personal delivery possibility Troyes, Reims and Paris also (on certain dates: contact me before ordering).
ADDRESS: We ship to your Etsy address. Make sure that this address is correct.
Paypal payments and credit card are accepted. Contact me for a contingent payment by check or bank transfer, subject to conditions and for France only.
Returns & exchanges
Neither exchange or refund, except material errors in the description of the product. In case of trouble, do not hesitate to contact me as soon as possible, we will try to find a solution.
SHIPPING with INSURANCE When you receive your parcel with insurance, if you see that it is opened, damaged, broken, always open it in front of the postman and ask him to sign a statement if the content is damaged. Always make justificatory photographs. With this paper and these photos, the French post remburses the content at the declared value for all the parcels with insurance. Without that, the insurance will not be functional.
Packaging used: priority of recovered or recycled packaging, both to avoid waste and the proliferation of waste, and to reduce the cost of postage.