SHIPPING Outside the tables sent by colissimo (therefore with tracking number), the default shipping costs are in simple delivery, without tracking number or insurance. However, it is possible to opt for a shipment followed or with insurance. In this case, the customer must contact the service provider before proceeding to the payment. A new product sheet will be created for him, in which the shipping costs will be adjusted accordingly, according to the destination, the weight and the size of the package, according to the tariffs applied by the French postal services. The customer remains liable for taxes or customs duties which may be applied in his country of residence.
DELIVERY Delivery address: the address specified by the customer on the site is the default shipping address, so the customer must ensure its accuracy. If another delivery address is desired, the customer must inform the provider before payment. Shipping time: Orders are shipped within 2 working days after receipt of payment. Cancellation period: the withdrawal period is 7 days from the payment. Delivery time: The delivery time of an order is usually 2 to 3 working days for France, and can take from 7 days to 1 month for certain destinations such as the United States or Canada. The service provider can not be held responsible for delays in postal services. Delivery time: the customer has a period of 7 days from the date of delivery to make a written complaint about the possible non-conformity of the goods. Complaints should be made by e-mail: xbouvet [! At] gmail.com. After this period, no claim will be accepted, regardless of the seller's default. The customer must pay the full price. Packaging: Small items are sent by bubble wrap. Larger objects are shipped in a suitable resistant box.
J'accepte les paiements par PayPal, virement et chèque.
-Le paiement PayPal doit se faire à la commande. Après validation de votre commande, vous disposez toutefois d'un délai de 48 h pour procéder au paiement PayPal. Tant que le paiement paypal n'apparait pas comme étant effectué, votre commande ne sera pas réalisée. -Si vous payez par chèque ou virement, votre commande sera expédiée dans les 48h suivant l'encaissement effectif du chèque.
Dans tous les cas, les objets commandés ne seront expédiés qu'après réception du paiement. Les prix des objets en vente dans la boutique sont fixés par le prestataire et susceptibles d'être modifiés à tout moment.
Returns & exchanges
LOST PACKAGES OR DAMAGES Sometimes parcels are lost or stolen during transport, so the service provider recommends follow-up and / or insurance. The provider can not be held responsible for a parcel lost by the postal services. The objects are packed in such a way that they can not be damaged during transport. If, however, the customer receives a damaged package, he should immediately contact the seller in writing to arrange for an exchange or refund.
RETURN OF GOODS Any return of goods, exchange or reimbursement must be the subject of a written agreement and are at the expense of the buyer. The product must be returned in its original packaging before any refund or exchange. Custom items are not redeemable or refundable. Products returned incomplete, damaged by the customer or soiled are neither taken back nor exchanged.
PRODUCTS All the works and goodies proposed by the service provider are created and realized by the service provider. They are manufactured by hand in single pieces or small series, which is why there may be very slight differences with the photographs illustrating the product sheet. Objects, illustrations or photographs are illustrated with visuals created by the service provider.