Orders are shipped between 1-3 business days, after cleared payment is received.
Most of my items are shipped within the United States via USPS Priority unless stated otherwise in the listing. I will ship to the billing address of the credit card or Paypal address.
Tracking information will be emailed to the customer when the item ships.
INTERNATIONAL shipping is available. International orders are shipped using USPS First class/Priority international. Please inquire for shipping charges if not listed with the item. I will update the listing with the international shipping price. I cannot tell the cost of customs duty, if any, as that will be your responsibility.
RETURNS: All shipping charges are the responsibility of the buyer and are nonrefundable.
PACKING: I pack according to industry standard, using appropriate, clean, recycled (when possible) packing materials and boxes. I have never had an item break in shipping. However, if anything arrives damaged, please keep all packaging and let me know so the issue gets resolved immediately! I am not responsible for items lost or damaged during shipping.
Payment is due at time of order. I accept Visa, Mastercard, Discover and American express. Paypal is accepted for United States residents only. Etsy Gift Cards are also accepted.
Returns & exchanges
Of course I hope you love your creation, but if you are dissatisfied, I will gladly refund the items purchase price. The buyer is responsible for all shipping charges. I must be notified within three days of arrival for return items. The return must be postmarked within seven days from the date of purchase, at buyers expense plus insurance. Please read shipping policy.
Custom orders are available with a deposit. Completion time will be given with quote. Please contact me via Etsy.