Shipping will be done through USPS within 7 business days of purchase as each item is created at the time of purchase. If this is a gift, I do ship to the giftee's address. I have an option to upgrade to Priority Flat rate mailing in my listings description.
Paypal.com and Amazon.com are both acceptable methods of payment. Payment should be made within 2 days of purchase as I do my best to create the most perfect item for you.
If you need help with PayPal here's a tutorial: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
How to sign up for an account on Etsy: http://www.etsy.com/help/article/244
The following link walks you through the checkout process: http://www.etsy.com/help/article/339
Returns & exchanges
My products are created with great care to detail. In all of my years, almost 2 decades of creating, I have never had an item become damaged due to my craftsmanship. I only repair or replace items that were damaged during shipping. I do not accept returned custom items.
If you want an item custom made, please let me know of the color choice upon purchase.
Please don't forget to leave feedback as it is greatly appreciated!!! Click the link to see what others have said about Intricate Beads by Heather https://www.etsy.com/people/intricatebeads/feedback?type=from_buyers