Calculated shipping is used on the Etsy platform to determine the cost of your package.
**Please allow additional time for shipping in bad weather conditions. I will contact you if there are weather issues that would interfere with getting your item shipped on time from my shop.
Once the order has been shipped, you will not be able to cancel the order. Please see return policy regarding refunds on shipping.
Major credit cards, PayPal, and Etsy gift cards are accepted. We do not take personal checks or ship items before payment is made.
You may not cancel order after it has been shipped. See refund and shipping policy.
**International Orders** International buyers are responsible for their taxes for their location. Accommodations will not be made for this.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Items damaged during shipping must be reported immediately. If materials are available, I can remake the item and refund your shipping cost. ** Damaged items should be returned if damaged by mail ASAP **
**Refunds on shipping will be determined based on reason. The customer must notify shop within 14 days of receiving order to request an exchange or refund. No refunds or exchanges will be given after the 14 day period.
My goal is to provide you with the best service possible. Tracking information will be emailed to the customer. Once the package has been shipped, any delays will need to be addressed with the postal service.
Customers have 14 days of receiving item to report issues and 30 days to send item(s) back. Please review the return policy.
This shop proudly supports Autism Awareness, Central Kentucky Riding for Hope, The local Chabad of the Bluegrass, and the University of Kentucky Children's Hospital.
Discounts and FREE SHIPPING available, please see coupon codes on my shop page. These are usually announced on my Facebook page. Feel free to stop by !
Thank you for your business! Please let me know if you have any questions.