All orders will be processed within 10 working days of order being placed, exluding holidays and weekends. Please make sure you have included all required information: design, fabric, name, thread, size, etc. Any missing information could cause a delay in your order. It is also a great idea to check for conversations from our shop asking for missing information, as occasionally there may be a bit of information missing from your order details. Thank you so much for shopping with BayBay's Boutique
Direct checkout enables you to pay with PayPal or credit cards. Due to the nature of the item(s) being crafted, no cancellations will be accepted after the first hour of purchase.
Returns & exchanges
Please contact me via Etsy if there is an error with your purchase. No returns unless there is an error on our end in customization.
We ask that you please communicate with us only through Etsy Convo regarding any questions or concerns you may have with your purchase.
Please make sure you have included all required information: design, fabric, name, thread, size, etc. Any missing information could cause a delay in your order.
Please remember all items are made to order and may take up to 10 days.
*PLEASE REMEMBER THAT ALL ITEMS ARE CUSTOM MADE TO ORDER- THEREFORE, ORDER CANCELLATIONS OR RETURNS ARE NOT ACCEPTED* ALL PERSONALIZATION CHANGES MUST BE MADE WITHIN 24 HOURS OF ORDER BEING PLACED.