Shipping is US first class, unless you request priority mail, (extra charge) I try to ship the day of or the next day from your order, but on occasions it may take two days to get out. International customers--Rarely, but occasionally, things get lost in the mail, or held up by customs. I cannot be held responsible if this happens. To help alleviate any mishaps in mailing, especially out of the United States, please be sure to give me your complete current address. The most reliable way to get your patterns is to have them sent as PDFs--this way you know they won't get lost, and you save on shipping costs.
We appreciate your payment as soon as possible. If you can't pay at the time of purchase, please pay within a day or two. Anything not paid for within a week and without an email to explain will be canceled.
Returns & exchanges
If you feel this item has been grossly misrepresented or is damaged when you receive it you may return it for credit on one of our other listings.
You can email Joni at: firstname.lastname@example.org for any questions you may have. If I can't answer them, I will forward the question along to Grace, the designer and maker of the patterns.