When placing an order please be sure to leave any information needing to process your order such as size, color, font, style, name... When leaving a monogram or a name for a personalized item double check the spelling and the correct order (Monograms go in the order of first, last, middle) I do not give refunds on personalized items that was given to me wrong. If I had a mix up and made the item wrong I will replace it and send you a new one!
All Holiday orders need to be placed two weeks before the holiday to assure you receive it on time but PLEASE order them asap in case there is any type of delay with the USPS. All orders later than that can not be guaranteed. It can take up to 5 business days for your order to be completed and ready to mail. (business days are Monday-Friday) Bodysuits, Shirts, Clothing, Sacks and anything else that falls into this category will be shipped First Class Parcel and that does include a FREE tracking number. After an item leaves my shop it is in the hands of the USPS, Shipping delays do sometimes happen especially around the busy holiday times.
All decals, heat transfers and everything else will get sent Standard Shipping. These will not have a tracking number with them and I will not be able to track them for you. If you would like a tracking number or expedited shipping please upgrade your shipping as you are checking out. You will be responsible for any extra charged for expediting a package.
Please pay close attention to your tracking information (if included in your purchase) I have no control over how fast or where a package goes but if an item says it was delivered and you did not receive it you need to contact your local post office ASAP.
All orders will be shipped to the address saved to your account. If you have moved or would like something shipped somewhere else please update your shipping information prior to ordering!
If there are any questions please message me and I will get back with you as soon as I can.
Heat Transfer Instructions **If your decal is multiple layers please take apart and apply ONE layer at a time. Included with your heat transfer is a piece of parchment paper to go over your transfer while applying so you do not melt and ruin anything. 1.Preheat Iron to hottest setting. 2. Place decal where you would like it to be transferred. Place the transfer on the clothing item and the slick side up. 3.Cover transfer with parchment paper or your iron will melt the plastic. 4.Firmly place iron on top of and hold for 10-20 seconds. If your transfer is larger than your iron lift and move iron to another spot and repeat process until all of the decal has been pressed. You do NOT want to move the iron around as this may cause something to smear. 5.You need to SLOWLY peel off the plastic to ensure you have applied all the transfer well. If a part tries to come up you need to replace the plastic sheet and the parchment paper and go over your transfer again. If your transfer is only one layer than you are done. If you had two layers or more you need to be sure to remove all parchment paper and clear plastic sheet before you lay down your next layer. After laying down your next layer repeat steps and apply each layer the same way.
Decal Instructions Make sure all surfaces you are applying to are clean and dust free. Do not use Windex or any other cleaners like that as they leave a film and can cause the decals not to stick very well. Cups or any thing you are required to wash often should be hand washed to make your decals last longer and look better. 1. Lay decal facing down and slowly peel off the white paper backing. 2. Place decal on surface and gently rub it down all over. I usually stick the middle of the decal down first and work with one side at a time so I don't get any air bubbles. (But when placing decals on car windows and such the bubbles will go away after a few days due to the temperature changes, so don't worry if you have some bubbles in there.)\ 3. Slowly peel the clear transfer tape off after your decal is pressed down good all over. Peeling it straight back usually helps it to let go of the decal better. Peel slowly just in case a part of the decal isn't down good so you don't tear your decal.