Most of my items are high-quality digital files that will be sent via email or Etsy conversation.
I offer shipping for my physical items to anywhere in the U.S. via USPS. Insurance available upon request.
If you would like me to create or modify a design, please ask before purchasing. Modifications may incur an additional fee.
Once you have purchased a premade design and provided all of the necessary photos and/or details, I will send a proof within 72-hours (not including holidays and weekends) and make unlimited changes per request. Turn around times for custom orders will depend on my workload and schedule that week.
If you need your proof ASAP, ask about my rush fee options.
Returns & exchanges
I gladly accept cancellations
Request a cancellation: before item has shipped
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Due to the digital nature of my designs, I do not offer refunds, returns or exchanges. I want your order to be perfect before sending the final file!
Be aware that colors may vary. Every printer will display the colors slightly differently than what you see on your screen. Additionally, every monitor will interpret the colors differently. If in doubt, please print the proof before approving the final.
Please note, digital orders cannot be cancelled once the proof has been created.
Refunds for my physical item listings will be determined on a case-by-case basis. Please contact me immediately if you have any concerns.
I work around my children's schedule and family obligations. That being said, I will try to respond quickly to all requests.
Please note that I do not work on holidays or weekends, and they are not included in my 72-hour first proof promise for premade orders. Thank you for your patience and understanding!