Items ship via USPS within one day of payment. Once your purchase leaves my hands I'm not responsible for the package because I have done my part including shipment and tracking number, the rest is up to USPS.
USPS includes insurance up to $50 free of charge when shipping Priority Mail. If you want extra insurance or signature confirmation please tell me BEFORE YOU MAKE YOUR PURCHASE as that is an additional charge.
I am not responsible for lost items or damaged in shipment but I will make an effort to assist you with tracking information in locating a lost package or damaged item. Be advised the the USPS makes every effort to recover misdirected packages but may not be able to do so according to your time frame. Please be patient in this process should this occur.
For lost and damaged items, you must cooperate with the shipper’s requirements. Do not throw any packaging out or your claim will be denied by the shipper. Tracking numbers and photos will be required for claims. I pack my items well, but sometimes packages are damaged by the carrier.
PLEASE BE ADVISED THAT SOME ITEMS SHIPPED VIA USPS INTERNATIONAL PRIORITY OR FIRST CLASS MAIL INTERNATIONAL MAY REQUIRE ADDITIONAL CUSTOMS FEES.
I accept Visa, Mastercard, Discover, American Express and Paypal. I do not accept personal or business checks. There is no holding of items for a future purchase.
Returns & exchanges
Returns are accepted on UNUSED/UNWORN items. Item shall be returned in the same condition as when you received it. If it is returned and anything is different it will be sent back to you C.O.D and no refunds will be submitted.
Buyer is responsible for shipping charges of returned items. Shipping fees for returned items are not refundable.
A 20% restocking fee applies. If you are not happy with your purchase please contact me within 3 days of receiving your purchase and send it back with tracking number as it was sent to you.
Handbag listings indicate measurements prior to your purchase so please pull out your measuring tape to get an idea of its size and/or ask for more pictures if needed prior to your purchase. It makes things a lot easier.
If you're not sure about the colors that I have please simply request more pictures so that you can be certain that the color that I have will match what you're looking for.
I post exactly what the camera captures with the best of lighting. Please also consider the difference in individual computer monitor and cell phone settings.
If color is supremely important to you please request color swatches for which there is an additional fee which I will quote to you at that time.