I ship MOST of my packages Priority Mail (USPS). Packages are insured for the value of the item and a tracking number will be provided to you.
For Fabric by the yard and Cuddle Cakes I will make every effort to send it First Class Mail as it is most economical. If I do not have a large enough envelope I will use a USPS Flat Rate or Regional boxes whichever is most economical.
Baby Burp Cloths are shipped First Class mail as it reduces the shipping by 1/2!
LOCAL BUYERS - I will refund your shipping if you come and pickup your item!
International Buyers - Please Note: Overseas buyers are responsible for any and all customs fees, tariffs and other duties that may be imposed and collected by their region/country. A helpful calculator is located at www.dutycalculator.com
* Please note that these fees (VAT, GST, etc) may *not*be included in the purchase price. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Expedited orders: If you need your item faster than the previously outlined mailing schedule, please let me know prior to purchasing. I will let you know if it is possible to get your item shipped sooner. There may be additional postage costs involved.
By placing an order, you agree that you have read and will abide by my shop's policies.
I accept credit cards through Etsy. I also accept PayPal and Etsy Gift cards. Payment deadlines are three days after ordering. If this is an issue please send an email.
If you would like to use a personal check that will be acceptable but I will hold the item for 10 days while I am waiting for the check to clear.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
As all of my handmade items are one of a kind, please check sizes and information before purchasing. I want you to be pleased with your new treasure. Contact me if there is an issue with any purchase.
I will refund the full cost of the item after it has been returned to me in its' original state. I cannot accept returns if more than 7 days have elapsed from the date you received the item. So if you are not delighted please let me know ASAP.
I am not able to refund the shipping costs and will not accept items back if they have been washed. They must be in the same condition they were delivered.
I do accept custom orders so if you see a quilt pattern you like but not your colors just convo me and we will see what we can do.