All orders are shipped in 1-3 days when orders have been payed in full.
Please double check shipping address. Banner Bakery is not responsible for lost mail due to incorrect address.
Orders are shipped with Standard Canada Post Shipping.
You will receive a email when your order has been shipped.
All orders to USA address can take approx 5-10 business days. This does not include tracking number.
Banner Bakery is not responsible for lost or stolen mail or weather delays during shipping. Please double check shipping address before checking out.
Please message the shop for shipping upgrade for quicker delivery with a tracking number.
All payments are made securely through Etsy. We accept all major Credit Cards and Paypal.
Returns & exchanges
If you are unhappy with your purchase, please message the shop. We can talk about returns and refunds.
No returns on custom orders.
FAQS Can i add a name and an age to a banner? Yes of course! There are drop down menus when you checkout, just select the appropriate number of letters for the name and say yes or no to the "add an age" option. Then just leave the name/age in the "notes to seller" box when you checkout please. If adding a name, i will make an additional banner to hang underneath the birthday banner in matching colors.
Can I get a banner made with a different phrase? Yes of course, message the shop and we will be happy to set up a custom listing for you. The price is $1.75 per flag, We have a variety of colors, fonts and ribbons to select from.
Can i get a banner with different colors? Yes of course, you can purchase the listing and just leave any color changes in the "notes to seller" box when you checkout out. Let me know if you would like a proof picture before shipping as well.
How long does shipping take? I usually ship orders in 1-3 business days, with standard shipping the estimated delivery time is 5-10 BUSINESS days after it has shipped. There are shipping upgrades at checkout with there estimated time labeled.
Where is the tracking number? There is no tracking number with the standard shipping option. The expedited shipping comes with a tracking number.