Beautiful cards and excellent service - thank you!
May 21, 2017 by Kathryn Nance
The gold doesn't look like the picture at all. You can see every stroke so it looks very sloppy. It's done in gold sharpie, and literally rubs right off the tag. Extremely disappointed, definitely not worth it
Items will be shipped as soon as possible after payment is received. Please allow up to 2 weeks for delivery (3-5 business days to create, 3-5 business days to ship) although most items could arrive much sooner. Please keep an eye on our "Shop Announcement" located on our home page, especially during the holiday season! Longer processing times and holiday order deadlines will be kept up to date in that section. If it is getting close to crunch time for a gift, please let me know the date you need the item by in the "Note to Seller" section during checkout so I can work with you on the deadline!
Cottonberry accepts Paypal, VISA, MasterCard, AMERICAN EXPRESS, DISCOVER & Etsy Gift Cards
Returns & exchanges
We want to make sure you are completely happy with your product that we create! That is why we take our time and carefully create and ship your orders. Only non custom hand lettered and hand painted items are available for returns. Unfortunately, professionally printed items such as shirts, mugs, totes, pillows, can coolers and others are not available for returns or refunds (unless there was an error on our part!) as they are printed to order. If you are not happy with your product for some reason, please let me know within 5 days so we can discuss if there is anything we can do. If there is any damage to your product when received, again, please let me know within 5 days so I can get you a replacement.
We are big fans of custom orders so please don't hesitate to ask! We can usually accommodate what you are looking for :)
If you are happy with your purchase, please leave us a positive review! The more the merrier ;)