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Made of Top-quality natural rubber wood with Laser Engraved Design and not printed.
Orientation Option - Horizontal OR Vertical Photo option available. You can choose your required Orientation.
Picture Size Option - Two picture size options are available. 4 x 6 inches and 5 x 7 inches
Frame Size 8" x 10" and holds a 4" x 6" photo.
Frame Size 9" x 11" and holds a 5" x 7" photo.
HOW TO ORDER
Immediately after placing the order mail us the exact personalized details in the note section or via mail and we will get back to you with proof image. Do stay in touch through mail so that there are no unnecessary delays.
Each frame would come in a beautiful gift box as shown in the image. Box color may vary.
PROCESSING & SHIPPING TIME
We need at-least 2-3 days to get the frame ready from the date of proof approval and once the frame is dispatched it will get delivered at your address in 3-6 working days.
If you have any customization request then you can mail me your requirement for the design and we will work on same and will send you the proof for approval.
★****** PLEASE NOTE ******★
• Please see our policy page for payment, cancellation/refund information.
• If we make a spelling mistake, we will remake your frame. But if the mistake is from your part then you will have to place a fresh order.
• All correspondence is via Etsy conversations. Emails will be ignored.
• All sample names and dates are fictitious.
In case if you have any kind of queries, please contact me! if you don't find exactly what you would like in my shop, please get in touch and i will be happy to pleased to support you on the custom made frame
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Shipping & policies
Our production time is about 2-4 days to ship custom items depending on the size of the order and the amount of graphic design involved. We will dispatch your order as soon as your order is ready with us.
** IMPORTANT NOTE: Please be sure to provide us with a valid phone number when placing your order to avoid any delivery delays **
★★★ DELIVERY ★★★
• Your order will be shipped to the address on your Etsy account.
• All the order of will be shipped through FedEx / DHL/ UPS or other.... which would deliver your parcel in 3-6 working days once shipped.
* Strictly NO PO Box, APO and FRO address – Express Shipping do NOT deliver to these addresses.
* Shipping address is the address displayed in your Etsy Invoice, not PayPal
* All packages need to be signed upon delivery. In case no one is available to sign for the package, the postal service will leave a notification with further instructions for pick-up or re-delivery. It is the customer's responsibility to follow through in obtaining the package
* All prints are print upon order received. Please allow 2-4 working days to ship upon payment clearance. If you need any customization please convo me earlier and it will require extra working days
* Please provide your contact number in ‘Note to Seller’ to avoid shipment delay or delivery exception. If you choose not to provide your contact number, please make sure the shipping address is correct when you checkout.
* For any delivery exception; ‘Unclaimed’, ‘Incorrect Address’, ‘Insufficient Address’, customer will be responsible for the resend shipping fees
* For countries that are not covered by Express Service including PO Box, APO and FPO address, we can still deliver to the address above using Registered Air Mail (Shipping time: 15 - 30 working days )
RUSH ORDERS: If you have a rush order, please message us prior to ensure that we will be able to meet your deadline. Though we will try our best to fulfil you order in time. We will only commit to a rush order only if we are confident that we can fulfill it. So that there are no future disappointments.
CUSTOMS DUTY CHARGES: Please be aware of your country's customs import allowances and restrictions. As the importer, customs import duties/fees are the customer's responsibility.
We accept payment through PayPal as it is the fastest and the safest mode of payment.
Etsy handles all credit card transactions directly with the customer and then deposits to our account. We have no access to your billing information.
Returns & exchanges
CANCELLATIONS: If you send us an Etsy conversation within 24 hours of placing the order and production has not begun on your item, we are willing to cancel your order and issue a refund. If production has begun, we are unable to issue a refund as we will have secured the merchandise to fulfil your order and spent time on the graphic design.
RETURNS: As all our items are custom made, we are unable to accept returns. Once made, items cannot be restocked.
ENGRAVING ERRORS: If we make a mistake on your order, we will be happy to correct the error or replace your item with the correction at no charge. If the mistake was yours (i.e., you gave us the incorrect spelling on a name or incorrectly communicated the monogramming initials), then we cannot give a refund. However, you can mail us and we can work on the same and will provide you discounts for the replacement item.
DAMAGED ITEMS: If your item arrives to you broken or damaged in transit, please send us a photo to document. We will replace the item if it was broken or damaged by the postal service as long as we receive notification within 5 days of the USPS delivery date.
For any other information please email us at
firstname.lastname@example.org or you can directly mail me through etsy.