We ship worldwide air mail from Russia! Orders will usually be shipped within 1-3 business days of receipt of payment. Once your order has been shipped, you will receive an email with a tracking number.
Please buy order in advance if you need a cookie cutter to a certain day.
Please note that delivery time may vary and I cannot be held responsible for any delays caused by mail service.
I accept credit cards, Paypal.
Please mail checks to the address provided.
Paypal is really easy and convenient to use, and you don't have to create an account to use it. Let me know if you have any problems or questions!
Returns & exchanges
PLEASE READ CAREFULLY: 1) In case that your order arrive damaged or has any other problem, I replace it or refund you. 2) If, after shipping, for any reason, your package remain unclaimed to the post office, it comes back to my address. In this case, there are two options: a) to keep the package and refund you the cost of the item - not the shipping cost. b) to ship it again, after repaying the shipping cost. IF I CAN'T manage to make a contact with the costumer within a week after the return of his/her package, I cancel the order and refund him/her anyway.
If you have any questions at all about a piece, or would like to see additional images please contact me. I can customize a piece that is listed with a different chain, or no chain at all, or a different color concrete etc. Just ask and I'll see what I can do!