I am usually able to ship the next day. I send most orders in a bubble mailer, First Class with a Delivery Confirmation, within U.S.If you need special shipping please let me know and we will be happy to accommodate you.
Shipping to other countries varies. It is usually from $9 - $13
All U.S. orders are insured.
Larger orders can be sent Priority. The shipping charge for larger orders is flexible. We are able to ship many pieces in a Priority and save the buyer on postage fees. Please inquire before making a payment. I am always happy to pass on savings.
I prefer Paypal, but will take personal checks, . With Paypal I send out the order immediately. For checks, I wait until it has cleared.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If there is something wrong with an order, please convo or email me before returning as I may be able to save you time and money.
We accept returns if notified within two weeks, but also make exceptions , regarding a longer period of time, under certain situations.We will refund the initial cost plus the shipping if within the U.S. Due to the recent increase in international shipping costs, I cannot offer credit for the postage for orders sent to other countries. Buyer pays for the return shipping.
My specialty is custom work and can paint anything just about any color.. If you see a dragonfly, but would like it in pink, or want a purple frog, just let me know. I can easily accommodate you.
I sell wholesale to shops and also consider consignment to craft galleries.