Shipping: Once payment has cleared, ready made item(s) will be shipped within 1-2 business days.
In the US, Items will be shipped using USPS mail. You may request alternate shipping methods, which may incur an extra fee. Please convo prior to checking out!
I ship with delivery tracking confirmation to ensure my packages reach their destination!
If you want to purchase insurance, please let me know prior to checkout, so that I can adjust the listing. I do add insurance for orders over $100.
International Shipments will require payments of actual shipping charges to your country. Please check on costs prior to check out. It will be the buyers responsibility for any international customs fees.
If you have any additional questions, please contact me.
Payment PayPal is my recommended and preferred method of payment. If you wish to send a money order, please let me know via email, within 48 hours. Money orders frequently take 7 to 10 business days to clear, which will delay shipment of your item. Items which have not been paid for within 48 hours will be relisted.
Returns & exchanges
Refunds and Exchanges It's important to me that you're happy with your purchase from my store. I value good customer service and will try my best to make shopping a convenient and positive experience.
If for some reason you are not pleased with your order, please contact me and I will be happy to work with you. If you are unhappy with your purchase, it may be returned within 10 days of receipt as long as it is unworn and in original packaging. You will receive a refund for purchase minus shipping fees..
Creations by Cynthia1 strives to make beautiful jewelry that you will be proud to wear or give as gifts!
I love doing custom pieces! If you would prefer a different metal (oxidized sterling, gold filled, sterling silver) just convo me. Different type of clasp? No problem. Longer or shorter length? No problem. Let me create a custom piece just for you!
Please keep in mind that sterling and silver plated pieces will tarnish in air and gold pieces are gold filled and they are not intended to be worn in the shower, swimming pool or exposed to perfume or hair spray. I know we all want to look and smell good, but your jewelry should be the last thing you put on. Perfume can be especially damaging to fresh water pearls. I recommend you store your pieces in a plastic bag. It will keep your jewelry bright!