We try to ship the day following payment but sometimes it takes a couple of days depending on the size of your order & the volume of sales. We try to keep some sort of order in our small, sometimes chaotic bead world & the first to pay gets first in line for shipping etc. If you want additional services such as insurance, delivery confirmation or tracking it would be added to your basic shipping cost.
We wrap & package our treasures with respect so your purchases should arrive safely & unharmed. If you have any questions please just send an Etsy note. Thank you as always for your interest in our humble shop.
We prefer PayPal but money orders are fine. We hope to be paid within a day or two of purchase and immediate payment is greatly appreciated! Let us know if an unexpected problem arises and delays payment as we try to be very understanding. It just always works out for the best.
Returns & exchanges
We will gladly refund you if you are MISERABLE with your purchase. All we ask is that you let us know within a day or two after receipt. You would be responsible for the cost of shipping it back. When it arrives safely we will immediately refund you in the same manner in which you paid. If your item arrives damaged we will immediately replace it at our expense if we still have any in stock. If not we will refund you for the damaged piece.
MORE AVAILABLE......If you would like more of an offered item just ask and we will list as many as you want if available.
We love!! to shop for your special requests if we do not have them already in our stock. It opens up new avenues for us which is how we got here in the first place!
We also would consider wholesale if we have volume in the desired treasure.