UK orders are sent Royal Mail First Class, Special Delivery or courier. Orders are usually sent out in 3 working days, always let us know if you need items urgently. Orders outside the UK are usually sent using Air Mail
Payment must be made in advance. We accept Paypal, BACS, cheque and Postal order. We are registered for VAT, all orders outside the European Union will not pay UK VAT.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are unhappy with the item or it is unsuitable you may return it to us within 14 days of receipt for refund of item costs. We comply with the distance selling regulations.