At Hawaii Bobs Garden Arts excellent customer service and communication are important to us. If there is a problem with your purchase, Please contact us. We want you to be happy with your purchase and come back again and again.
Returns & exchanges
We accept returns within 14 days of receipt. the shipping cost are not refundable. I always ship USPS any package under 13 ounces is sent FIRST CLASS MAIL over that weight PRIORITY MAIL !
I only ship the nicest quality items hand picked by myself. I would only send an item I would personally use on a project. I always add in some extra pods to make up for and damage in shipping I try to pack all items well but occasionally it does happen!