Current production time runs approx. 3-7 business days depending on if we have fabric and supplies in stock.
Please let the shop know when your order is needed by so I can make sure your timeframe is manageable.
Unfortunately, we cannot offer refunds for orders that ship in listed completion time frame but are held up in the USPS system. Our sincere apologies on this matter but please understand time, supplies and care were spent on each order. I am happy to chat with you though - I do want you to be happy and would love your repeat business!
If you would like a package shipped internationally, please message me for pricing.
I only accept PayPal at this time. Payment must be received within 24 hours or order will be cancelled. If other arrangements need to be made, please convo me!
Returns & exchanges
For items that are made to order or personalized, there are no refunds or exchanges, unless there is an error on my part. Please be sure to review an item description fully before ordering. If you are not clear about an item, please message me to clarify before purchasing. All sales are final, if you have a question or concern please convo me.
Everything you see in the shop is hand made to order with care. Please review description and look at the pictures closely. If you ever have any questions, please ask before purchasing.
If a fabric, décor or notepad is out of stock, I will replace with something similar to match the overall design in place.
Note that there may be variations in the burlap as it is natural. I do try my best to cover up any flaws if able. You can iron out wrinkles (on LOW heat) by placing iron on reverse side (pennants face down). Please convo me if additional instructions are needed. Thank you!
We would love for you to find us on Instagram at the_material_girl_tyler and our FB page https://www.facebook.com/thematerialgirltyler/ We would LOVE to see our items posted so please tag us!