:::: PICTURE FRAMES :::: Items are shipped via USPS with delivery confirmation and insurance. Due to the fragile nature of the glass in some frames, if your glass or another part of the item breaks I will replace it immediately (for the cost of shipping) while the insurance claim is still valid. I require a photo of damage before doing so.
::::GICLEE, PHOTO AND FINE ART PRINTS :::: Items are printed in a professional lab and shipped via USPS.
packaged and shipped with care.
::::GICLEE, PHOTO AND FINE ART PRINTS UNDER 8":::: Items are printed in a professional lab and shipped via USPS.
I accept all payment options offered by Etsy direct checkout. Payment should be made when order is placed to ensure prompt preparation for shipping.
Returns & exchanges
Your overall satisfaction is extremely important. If your item is not perfect in any way please contact me so we can come up with a solution that fits your needs prior to leaving negative feedback. After all I want you to love your purchase!
Any damaged items or glass will be promptly replaced if available otherwise I will be happy to refund your cost or exchange for something else. A photo is required for any damaged items and I will provide a prepaid shipping label so you can send the item back before a refund can be processed.
If you decide you just don't like your item and it doesn't meet your needs please contact me and I will do my best to come up with a solution. Custom orders that have any personalization can not be returned since they are custom made just for you. Shipping charges are non refundable for this type of return.
Every situation is different so in any circumstance please contact me within 5-7 business days of receiving your purchase and prior to leaving negative feedback so we can work on any issues together!
Please contact me with any concerns regarding the order within 5 business days of receiving your shipment and prior to leaving feedback.