Unless otherwise stated, shipping charges in the listing are for registered air mail. It takes around 7-15 days to USA. Please enquire for other countries.
If you’d like to go for express delivery, please note it in the order and we can bill you for the extra!
We accept Paypal only.
Returns & exchanges
If you have any questions, need suggestions or guidance, feel free to contact us.
The warranty period for all products half a year, and during the period any product which has quality problems that are not caused by man-made factors, such as breakage, edge fracture and deformation, can be redone for free and related traffic expenses will be our treat.
Electric soldering iron product has ever been burned down or cannot be used normally, this product can be maintained for free and also can be replaced. (Photos of the damaged product need to be provided for proof and also need to get our confirmation).
Refund/Exchange for custom made items will only be accepted if it is due to defects in workmanship. Otherwise, all custom orders are final and no return/exchange is accepted.
Brass is an alloy : consisting of 70% copper and 30% zinc.It is an ideal combination for fast and even heating. Custom orders definition: any personalization or customization, e.g. custom initial emboss, custom size, custom made stamps.
We give tacit consent to provide positive and to produce behind the mirror; if it has a special purpose and need to be made into regular characters, you need to make a special statement.