WHEN YOUR ORDER SHIPS: Most orders are shipped within 2-3 weeks after payment is received.
PAYMENT WITH ECHECKS: Payment received by echeck through paypal will be processed after payment has cleared which takes about 3-5 days to clear. Add an additional 1-2 days for order processing and then an additional 2-5 days for First Class shipping within the USA.
INSURANCE: Not included
INCORRECT SHIPPING ADDRESS: Please make sure your address in PayPal is correct. If an item is returned because the wrong address was listed in paypal, you will be charged shipping to reship your package to the correct address.
TRACKING YOUR PACKAGE: We ship USPS First Class through Paypal and all USA packages have a tracking # which is provided to you through Paypal once package is shipped. If you need to track your package, please go to your Paypal account and look up your tracking number, which will be attached to your purchase transaction.
***If your tracking number says your package was delivered, but you never received it, please contact USPS. Once USPS confirms a delivery to your address I am no longer responsible for that item.
EXPECTED DELIVERY DATE: We will not be responsible for packages delivered after the USPS expected delivery date. These are estimates from the USPS website. They are not guaranteed. Once it's out of our hands, we have no control over what USPS does with your package. First Class 2-5 days Priority 2-3 days Express 1-2 days Refunds and Exchanges
Paypal and all major credit cards
Returns & exchanges
Due to the nature of our product, returns and exchanges are dealt with on a case by case basis. If I make a mistake on your order, I will gladly fix the problem at no cost.
I am always here to help with any questions or concerns you may have.