Your order will be shipped within 5 business days - but most go out much sooner. How fast it arrives to you depends on your location and shipping times.
All orders are shipped via USPS and come standard with tracking. Please be patient with the tracking as it can be slow to update online sometimes.
For international orders, please note that some countries don't update the tracking once it reaches that country. The buyer is responsible for any customs fees, duties, tariffs, taxes, additional postage or other charges that may be assessed upon entry to your country.
Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any info regarding tracking, you should contact your local post office and they can further assist you on the retrieval of your order. If an item is marked as "Delivered" then no refunds or replacements can be offered.
Priority shipping is available during checkout, which provides a quicker turnaround and insurance. I suggest you purchase that if you want more assurance regarding the delivery of your order.
Credit & Debit cards, Paypal and Etsy gift cards are accepted as forms of payment.
Returns & exchanges
If there was an error in your order, please contact me asap and we can work together to resolve it.
These items are handmade to order, therefore, no returns can be accepted.
COUPON CODES- Coupon codes cannot be combined. Per Etsy policy, only one coupon code is allowed per order. Codes during sales end according to EST time zone.
I reserve the right to deactivate coupon codes at any time. If you are trying to use a code and it does not work, that is because I have made it inactive, unless it is during a sale, in which case please contact me. I apologize for the inconvenience.
CUSTOM ORDERS: I am unable to take any custom orders at this time, but feel free to send me a message on Etsy if you have a request that you'd like me to add to my list. I work on new characters/themes as I am able to in the order they are received/by popularity.
I love variety, so I like to offer a mix of designs..some of which I have personally created and others that are purchased from amazing Etsy shops and used with permission. All designs are copyright of their respective owners.