Shipping is by USPS, either Priority Mail or First Class.
You may request USPS insurance on your order, the cost for this will be extra and is not included in the regular shipping cost. Insurance will not be put on a package unless we are specifically asked to do so. If you want postal insurance then please let me know.
All major credit cards are accepted through Etsy and PayPal.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
All items are packed with extreme care so that when your package arrives at your door it will be in excellent condition.
However, If you item or items arrive to you damaged your should immediately contact the carrier and let them know that the package arrived damaged. UPS and USPS must be notified immediately about damages. Any insurances claims for damaged contents of packages must be handled on the receiving end by the receiving party, not the sending party. That is not my policy, that is the policy set forth by the USPS and UPS.
You may return your item , if it is damaged in shipment, for a replacement. Shipping cost to send your package back is the buyers responsibility. Shipping cost for sending out the replacement item will be paid by me.
Because of the nature of "customized items", unless they arrive damaged or defective, I can't accept returns.
I customize all the time! So if you need something customized just let me know and I will do my best for you.