Personalised vintage style wooden "Welcome to the Roberts'" - handmade and painted in white with grey lettering and motif (SR100)
A vintage style wooden plaque "Welcome to the Roberts' " with house decoration. The plaque has been hand made and painted in white with grey coloured lettering and motif. The inside of the border edge and the inner edges of the lettering are in black, giving an enhanced 3D appearance. It can be hung with the fixings supplied or will stand alone on your mantle piece. Dimensions: 870x160x25mm. Made from interior grade MDF. Suitable for indoor use only. Please add your required family name to the gift box.
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Shipping & policies
All standard items will be dispatched to you 1-2 days from the date we receive your order. Delivery usually takes 2-3 working days. Personalised items take up to 7 working days to be handmade and delivered to you.
Items will be posted with Royal Mail, unless otherwise stated. Please provide a delivery address (home or business) where someone will be available to accept the package as they are often too large for a letterbox. Otherwise, please nominate a safe place (for example with a neighbour) where the parcel can be left at your instruction.
Missed deliveries will need to be re-arranged at your own cost.
LATEST ORDER DATES FOR CHRISTMAS DELIVERIES
UK - Wednesday December 17th
Western Europe - Thursday December 11th
Eastern Europe (including Greece) - Friday December 5th
USA - Thursday December 11th
Canada - Monday December 9th
Everywhere Else - Tuesday December 2nd
Orders placed after this date will still be processed but delivery will not be until after the Christmas break.
We accept all major credit and debit cards and PayPal payments. We do not accept American Express.
Returns & exchanges
If you no longer require an item you are eligible for a refund within 14 days of purchase. You are responsible for the costs of return postage.
Refunds will only be issued once the item has been returned and received by us in a condition fit for re-sale with all packaging and product intact. We recommend you return items by registered delivery to ensure proof of delivery. Lost items cannot be refunded.
Personalised items (where you have added your own message) cannot be returned or refunded (unless damaged) as these are made to order for you and cannot be re-sold.
For damaged items please contact us as soon as possible on 01978 800 400 and email us a photo of the damage to firstname.lastname@example.org quoting your name and order number from ETSY. Once we can see the damage we will send a replacement product free of charge.
We are able to offer personalisation on most of our gifts.
We can add a wedding date or married name to a cheeseboard or create a place mat for every member of the family... just get in touch to receive a quotation. Typically personalisation costs £10.00 per item (e.g. a set of 4 placemats) and takes 5-7 days for delivery.