All items from my shop which are shipped within the continental United States are shipped either First Class or USPS priority mail (Depending on the weight of the package).
International shipping is available. The posted price at checkout is valid for shipments up to 9 ounces. Anything that weighs more than 9 ounces will be an additional charge to ship. I will contact you in the event that more shipping is needed and invoice you for the difference..
Items will be mailed to the verified address listed with Paypal and Etsy. If you wish an item to be sent to a different address, please email me in advance.
Paypal and Direct Checkout are the only accepted payments. Payment is expected within 3 days of purchase. Also if you would like insurance, please contact me before payment is made. If you are paying by Echeck there is a 5 day hold from paypal before it will allow me to ship!
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If for any reason you are unhappy with your order , contact me at: http://www.etsy.com/conversations/new?with_id=10629402&ref=listing_111641542
20% restocking fee will be applied on returned merchandise
Shipping costs are non-refundable
I also operate another shop called Townsend Custom Gifts. If you have a chance drop by and visit ! www.etsy.com/shop/townsendcustomgifts