INTERNATIONAL Customers - You are responsible for any taxes, tariffs, brokerage fees, customs and duties that may be assessed by your government.
Payment is due at the time of the sale with PayPal or check. If you do not have a Paypal account, you can use a credit card via Paypal and this allows for debit and credit card payments.
Note: If paying by US check, check must clear the bank before your order is shipped to you.
Returns & exchanges
RETURNS: Copyright laws do not permit returns on cross stitch leaflets/charts, needlework designs or kits. Should there be a problem with your order, first email us so we can resolve the issue.
If for some reason you are disappointed with an item, please contact NEEDLE CASE GOODIES immediately. My customer's satisfaction and my Etsy reputation are important, so let's resolve any issues before you leave negative feedback.
Thank you for shopping at NEEDLE CASE GOODIES, and we'd love to see you back soon!