We ship FedEx 5-10 days or for an up charge 2-3 day priority mail. I will send the tracking number in form of the shipping label and the day it will ship. The page is insured so if it come in damaged take a picture of the box and sign and send it to me for a claim and send out a new one. You have 3 day after page is delivered to do this. I have the right to request it be returned id damaged. I try and charge what it cost us to ship the product. We have no control over the post office prices. We drop the package off and if it gets lost or delivered late I have no control over that.
Any upgrade to an order will not be made until payment is received. The original or will not be made until upgrade pay is received. If pay made is not revived in 5 business days the original order will be refunded.
Returns & exchanges
We do not offer refunds being that each order is custom made. We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right at any time to discontinue the Service (or any part or content thereof) without notice at any time and issue a full refund. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. This is not an imported product made in a factory. While we do our best to make sure everything looks good we too make mistakes and might miss something. That is why we ask you to contact us first to see if we resolve the issue Thank you.
About us: My husband and I have been making and selling wooden items for over 35 years mainly at local shows so we are branching out so everyone can check us out. I know run the business after my husband was diagnosed with cancer. My items are handmade and or painted so no two will ever be the same. Please keep this in mind when ordering. These are not made in a factory or imported and I am proud to say made right here in the USA. This item is made for decoration. This item is made of steel, wood or both and we try our best to smooth out the edges. Please use caution with our products and note that these are not intended for children. These are not toys but wall art. Mounting is the sole responsibility of the person that it is shipped to. Any hangers mounted to product that fail is not my responsibility.