***Shipping*** Items are shipped with registered Postal Service after payment confirmation. (Please Note that: Postal Service does not work national holidays. If it's a holiday in a weekday when the state offices are closed, your item will be shipped as soon as the holiday is over.)
***Shipment Period*** International shipping takes 7-10 days for Europe, 15-20 days for USA and Canada, 20-30 days for the rest of the world.
***Packaging*** The box is carefully wrapped with a bubble wrap or placed in a padded envelope.
Due to regulatory issues, PayPal can no longer operate in Turkey as of 6 June 2016. This means that my shop no longer accepts PayPal payments. You are able to pay with your credit card via "other" payment method. After the ordering, you will get an e-mail to your registered mail address for payment via credit card.
Returns & exchanges
All items are handmade, customers should be aware that this means there may be little variations between matching items.
I generally do not accept returns on custom items that you have asked me to modify unless I have made a mistake. If you are unhappy with your custom-made item, please contact me in three days, so we can work out a mutually agreeable solution.
I want you to be happy with your purchase. I do my best to accurately represent my designs in the photographs I take. If you are unhappy with your purchase, contact me here via my Etsy shop and you will receive a refund (minus shipping fees and a small restocking charge) under the following conditions: 1. Refund request must be made no later than three days from the date of receipt. 2. The item must be received by me within seven days from the refund request. 3. The item must be returned in its original condition, unused, in the original box.
Please do not hesitate to contact me for any questions, requests or inquiries. I will be more than happy to discuss issues and offer my services.
If you want me to send the item as a gift to a different address, please contact me. If you wish, I can add a nice greeting card, and print your greeting on it, without additional payment.