All items are sent via Royal Mail and from despatching, the usual turnaround is 1-3 working days. For overseas orders (not UK) we do advise to order in plenty of time as this can take between 7-14 working days.
All payment is processed through ETSY's secure payment process. As the majority of our products are made to order we do ask that if you wish to cancel this is within 6 hours of placing your order. If you are not completely satisfied with you un-personalised item we will happily receive it back and offer a full refund.
Returns & exchanges
If you item arrives damaged or doesn't reach you and appears lost, then of course we will be happy to offer a full refund.
We gladly accommodate for bulk orders, whether that is for an event, wedding or a corporate gifting need. Please enquire and we will happily offer you a discount for any bulk orders. We also offer a number of our items wholesale, please feel free to enquire if this is of interest to you and your company.