All US orders are shipped via USPS First Class Mail, unless specified in the listing. All International orders are shipped via USPS First Class Mail International.
HOLIDAY DEADLINES International Orders: December 10th U.S. Domestic Orders: December 19th
If you prefer a certain shipping method ask us before you checkout and we will get accurate pricing and provide you with a custom listing.
We will ALWAYS SHIP to your ETSY ADDRESS unless you specify a different address upon checkout.
Shipping fees are non-refundable, and any orders that need to be re-sent after being returned to us will incur a second shipping charge.
We aim to ship orders within 3 days of receipt. If your order involves customizing and/or personalization it may take 2-3 days longer.* There are times when we get back logged and items might take a couple of days longer to ship. We apologize for the delay.
We strive to ship all items as soon as possible in the order that they were received. If you need your items by a specific date please let us know in the "Notes to Seller" section upon checkout and we will do our best to meet your needs.
*Occasionally items will take a bit longer due to supplies and/or workload, we appreciate your patience and will let you know if there will be extreme delays beyond our control as soon as the issues are brought to our attention. Please read our shop announcements for any current delays/closings.
Earmark is NOT responsible for any additional customs fees that are accrued during delivery for any international orders. We do not mark as gift.
We do not refund shipping costs. We assure you that all items are shipped with great care. We prefer that extra precautions are taken so that you receive your items in the condition in which they were shipped out in.
Payment should be made in full via direct checkout, unless other arrangements have been agreed upon between buyer and seller in writing.
Payment must be received before any order is shipped.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
CANCELING SALES - If you must cancel your sale you MUST contact us via convo or email and let us know. There is no way for us to know if you have canceled a sale without contacting us first!
We do not accept returns or issue refunds for custom or personalized orders.
We cannot refund you if there is a color issue. We cannot control how each computer monitor shows color differently. We try to explain each item very carefully in the item description so that you know what your item will be like upon receiving.
We will accept your return if it is damaged. We just ask that you send us back the damaged item. You will be responsible for shipping costs to return the item(s).
PLEASE READ THE ITEM DESCRIPTION CAREFULLY. TAKE NOTE OF COLORS AND SIZES. WE CANNOT ACCEPT YOUR RETURN IF THE ITEM IS NOT WHAT YOU EXPECTED.
Sale Info: If you do not use the sale codes upon checkout you will not receive the discount.
• Wholesale Orders Welcome - Contact us today and we will happily set you up to view our wholesale prices on our website. firstname.lastname@example.org • Consignment Orders Welcome - CURRENTLY NOT TAKING CONSIGNMENT. • Custom Orders - We love them! Ask away.
Feel free to email us directly with your questions and comments. You can reach us at: email@example.com.