I only extend my shipping time during a big sale. 1-2 weeks is what I extend it to but orders usually ship out before that. I just give myself that time just in case something goes wrong.
*Most orders go out sooner than 3-5 business days, i just give myself that window just in case.. Current turnaround time is 3-5 business days. I print most labels through Etsy using the address you have provided. Once shipped, I am not responsible for anything that happens to that item though I am willing to work with you if there has been a problem. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.Please double check your shipping address prior to processing your order, I cannot change it after 24 hours. I will not be responsible if your package is returned to me due to incorrect addresses or names on the package. If the package is returned to us buyer is responsible for fees to re-ship. You can check any of your estimated ship dates for any Etsy order under the "Purchases and Reviews" section of your account! My estimated processing for all orders is 3-5 business days prior to shipment. Thank you so much for your patience and understanding.
INTERNATIONAL SHIPPING: All orders shipped international will be shipped in a protective envelope. Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.
Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
All USA orders are shipped USPS in a protective envelope.
*NO ORDERS PLACED DURING A SALE WILL BE CANCELLED. If order is placed not during a sale you may cancel within 24 hours of when the order was placed.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
*NO ORDERS PLACED DURING A SALE WILL BE CANCELLED. If an item arrives to you damaged, please take photographs of the item and message me to see what we can do to help! I will always replace any items that are not satisfactory! Please read the description of the items you purchase and look closely at the photos to insure you're getting what you want Refunds will not be made so a customer can repurchase after a coupon or sale begins. If an item is missing from your package, please let me know and I will ship it as soon as possible!!I am more than happy to work something out with you.