Odd Bitz and Pieces currently processes payments securely through PayPal, which accepts all major credit/debit cards, cash and echeck payments. I will ship your order to the address specified in your Etsy order as soon as PayPal notifies me that payment is finalized. You will be notified when your order ships, generally within 1-3 days. If there will be a delay in shipping, I will notify you.
Payment by major credit cards through PayPal is easy – choose the PayPal option for payment and follow the directions that appear on the next page. It is NOT necessary to set up a PayPal account ( to pay with your credit card ) if you do not already have one.
Delivery confirmation is available on US orders if requested; it is not available on international shipments. Items are generally shipped USPS Parcel Select (4-9 business days from date of shipment) - if expedited shipping is preferred, please contact me before purchase so I can make a purchase price adjustment for you.
Yes – we do ship some items internationally. Please note that international buyers are solely responsible for any and all duties, fees and customs that may be incurred with their purchase. For shipments outside the 48 contiguous states, please contact me for a shipping estimate. Generally, we ship international using Priority Mail International, which does NOT include tracking or insurance, but is the best choice for your package to arrive to you promptly and safely. I am happy to quote you a shipping price for items in my shop.
Odd Bitz and Pieces is not responsible for items lost or damaged in shipping. Insurance is available - kindly contact me before placing your order for a quote. Be assured, though, that all items are packaged safely and securely before shipping in a clean, smoke-free, and animal-free environment. Recycled shipping boxes/materials may be used if they are clean and sturdy.
Residents in the state of CT will be charged 6.35% sales tax. This is calculated within PayPal when you complete the payment process.
I'll gladly combine multiple items into one package when appropriate and possible, and pass along the savings to you. Shipping overages of more than $1.00 will be refunded through PayPal, upon request. On a rare occasion, an item may incur a higher shipping rate if it is very large or very fragile. I will contact you if this is the case.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
• Refunds and Exchanges
All items listed are described, photographed, and authenticated to the best of my knowledge, ability and resources.
If you are unsure about an item, PLEASE email me with any /all questions before ordering, and I will be happy to respond. Your satisfaction is important to my business AND your appreciation of Odd Bitz and Pieces
Please contact me within seven (3) days of receipt if you are unhappy with your purchase, and before you write your review. I will work with you to mutual contentment! Supply and display Items are returnable in original condition only; pre-packaged supply items are not returnable if the package has been opened. Kindly package any returned items carefully and insure them for safety; returns/refunds will not be given on damaged/broken items that are returned to me. Return shipping charges are non-refundable.
I do not accept returns or issue refunds for custom orders.