Your satisfaction is guaranteed. If you are not happy with your purchase, you may return it within 14 days of receipt for a full refund, minus shipping costs. On "Free Shipping" items, a handling/restocking fee of 4.00 will be charged. Items must be returned in the same condition that they were sent. If your item has arrived damaged or if you find it is not as described, please let us know so that we can make things right for you.