Items sent with Royal Mail 2nd class. I aim to get orders out as soon as possible, with most orders being sent out on the next day after purchase, some on the day that the item was brought depending on the type of items ordered. Complicated handmade items will take slightly longer but I do try and let the buyer know what's going on and keep them informed. I try to send all orders out in packaging that provides protection during transit whilst retaining a certain level of cuteness!
To customers in the US: -Shipping may take 2-3 weeks depending on how smoothly the postal service is running.
Orders can be cancelled within 5 hours of purchase for premade items and 10 for handmade items. After this I cannot guarantee that you'll be able to cancel since I may have already made/sent out the order. If you do wish to cancel an order please message me. If the order had already been made/sent out I will not refund or accept returns. Thank you for your understanding
Returns & exchanges
If there is a problem with your order, please do not hesitate to contact me. As a general rule I do not give refunds but this of course is on a case by case basis. I will be sure to resolve any problems to the best of my ability.
If there are any questions please do not hesitate to contact me, don't forget to leave feedback! I appreciate your thoughts on my products and aim to always have happy customers :)