Here at Party Favors Plus, we pride ourselves on being a fast & efficient shipper. Most domestic orders are shipped within 1-2 business days. The exception would be customized or personalized items which take additional time to process, Orders are shipped from Illinois. We offer multiple shipping method options, from flat rate shipping (5-10 business days within 48 states) to express shipping methods as fast as UPS Next day air shipping.
Returns & exchanges
All returns for refunds will be required a 20% restocking fee of merchandise costs. NON-RETURNABLE ITEMS: PERSONALIZED ITEMS, Returnable items must be received by us within 15 days from the date your order was delivered. Returned items must be received in their original packaging and in perfect condition. This means if merchandise was originally in seal packaging, it's expected to be returned in the same way. Unsealed/used items are not resealable, and therefore, not accepted for refunds if returned. No refunds will be offered for orders past 15 days. Buyers will be responsible for shipping back to us for refunds. Shipping costs are not refundable. All merchandise returned that is opened or not in original packaging will be discarded. No refunds or exchanges will be issued for such merchandise.
please email information for personalization AND PLEASE INCLUDE FOR ALL PERSONALZATION ORDERS *. phone number (for immediate questions only) *. must have by date
1. napkin color 2. color of print 3. logo OR monogram 4. 1st line print (20 characters or less - includes spaces quotes etc.) 5. 2nd line print (20 characters or less - includes spaces quotes etc.) 6. style of font (from samples provided)
1. ribbon color 2. print color 3. length 4. logo and where 5. right tail print 6. left tail print 7. font: from samples provided
***ALL MATCHES JACKETS ARE WHITE 1. print color 2. logo 3. first line print 4. second line print 5. block or script font?