We ship to the address provided by Etsy, if you need it shipped to a different address please let us know.
We use USPS, FedEx, Greyhound, and Commercial Freight depending on size of the item!
We reserve the right to ship first class, parcel post, or priority mail!
We accept Paypal and Etsy Direct checkout as our payment methods!
Returns & exchanges
Returns are accepted for items that are misrepresented. You have 7 days to return item. All refunds will exclude original shipping cost and customer will be responsible for shipping cost to return the item.
We want all customers to be happy and we will do our best to work with you if you are not satisfied. We would like the opportunity to make things right if you are not happy.
If you have received something damaged please do not throw away packaging or item as will need photos and the item returned in order to file a claim.
All shipping fees are non-refundable!
If you make a purchase and want to cancel your order before the item is made there will be a $.20 fee for relisting. If you would like to cancel your order after the item has already started being made there will be a 20% restocking fee. All custom orders are nonrefundable once the process has started.
All of our items are handmade so there will be slight differences from the photo. Please contact me through Etsy and not through the the email here. I will only respond to you if you convo me through the Etsy contact. Thank you!