Item will be shipped in 1-2 business days and may take up to 5 business days to be delivered. If you place a custom order I will let you know how long before the item will be shipped. Each item takes different times to make and depending on the volume of custom orders will determine the time taken to ship. Custom Soaps will take apx 4 weeks before being shipped due to curing time.
Payment is due upon ordering. Items will not be shipped till payment is received.
Returns & exchanges
If you have an issue with an Item being defective or damaged please contact me ASAP so we can get the issue fixed. I can not accept returns after the item has been used. The buyer is responsible for return shipping.
If you have any questions about an item please send a message prior to purchase and I will answer your questions as best as I can.