All orders over US$68 are eligible for FREE SHIPPING! Simply type in the coupon code "FREESHIPPING" when purchasing your items, to take advantage of this.
All items are shipped by registered air-mail. You will get a tracking number to trace your parcel online. You will receive your tracking number by e-mail after your parcel is shipped. Furthermore, your parcel is covered for loss. As we are shipping by registered air-mail, you have to acknowledge receipt of the parcel. If you are absent when the postman is delivering your parcel, he will leave you a note that you can pick it up within a specific time (usually 8 days) at the post office. Please pick up the parcel by the stated date, if not, the parcel will be returned to us.
We only accept Paypal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Our shop is located in Hong Kong, therefore, we ship all our items by registered Airmail from Hong Kong. The average shipping time is 5-15 business days. Please contact us by e-mail if your parcel hasn't arrived within the above stated time and together we will work it out (either refund or send you a replacement).
Do you need your order as soon as possible? We can offer you Express Shipping. Your order will be shipped with EMS Express or FEDEX and usually arrives within only 2-4 days. Express Shipping costs US$33.1 flat, so you can order as many items as you want and pay a fixed shipping cost.