we dispatch your order through registered air mail from india which normally takes approx. 20 - 25 working days. If you like your order soon, please send us private message and we can deliver it through speed post on extra charges.
We always provide tracking number to our buyer .
We accept payment via Pay Pal and credit cards ( paypal ).
You do not required a Pay Pal account in order to make a purchase on Etsy.
If you are new to etsy go through the following links for help. http://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I do accept return on any order. Please contact me within 2weeks of receiving your package if you are looking to make a return. In order to return to an item, you must ship the package back to me at your expenses and the item must arrive in good and unused condition. I will then offer a refund of the purchase price of the item (without shipping cost).
If your item arrive damaged or if your package was shipped out but never arrived, please contact me. I will work with you to come up with a solution on a case basis.
All items are handcrafted in a smoke free, pet free environment.
I love doing custom orders... please contact me for the same.