1) Handmade Time: Your order is normally shipped within 3-5 business days. Handmade items will spend about 2-4 business days. 2) Shipping Address: I only ship to your Etsy address, not your PayPal address if it's different from your Etsy address please contact me i will mark it and send the package to the place where you request.
3）Shipping: To USA will shipped by USPS and it will take 8-19 business days. To other countries will shipped by China post airmail service and it will take 35 - 45 business days. If you need the express delivery (takes 5-7 business days to arrive,but spend more shipping cost),please contact me.
I sure try my best to ship out your order as soon as possible but please understand I have no control over the custom process and postal service. Sometimes it does take longer than usual time for your order to arrive. Please contact me if you have any concern or questions regarding your order status.
International Buyers - Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying."
Returns & exchanges
Customer satisfaction is our goal If we made the mistakes on your order,we will refund or exchange within 30 days.
As each item is made especially for you please ensure that all information is correctly given to us and that all spellings are correct as we will not be able to offer refunds or exchanges for misspelled names or if the wrong information was given to us.
If your order have any questions,Pls Get in Touch with Us and we will confirm it ASAP and make sure you are fully satisfied!