I make sure that all items are shipped within 1-5 working days after receiving payment.
Delivery time to most countries is 5-10 days, but it may take up to 4 weeks to some distant and exotic destinations.
International orders are shipped via regular Air Mail and also include a tracking number.
I cannot be responsible for package that is lost or damaged during shipping, but we will try our best to help you find the lost package or repair damaged goods.
The costs for shipping apply only for 1 unit.
All Payments are due within 7 work days via Paypal. If there is no payment registered after 7 working days, I will remind you with a short message. If you are not responding within 48h, I will cancel your order and renew the product in my Etsy shop.
Returns & exchanges
If you experience any problem when you receive your order, let us know. We will be happy to find a solution and solve it. Our priority is always your happiness with our products!
We always do our best but mistakes happen. If there is a fault in the confection, we will be happy to refund your money or change the item with a new one.
If there is a problem with the size, we can change it for another one. In this case you'll have to send us the item and we'll send you a new one after we receive it. Unless it was us who recommended you the size, you'll have to cover the shipping costs.
Please note that we can only except unworn, unwashed and undamaged clothes to be exchanged or refunded within 1 week after you receive it.
To reduce waste, we don't include an invoice unless you specifically request it, as your invoice is available online.
If you want to purchase something as a gift and you would like a personal note included, please note so under the comments section.
If you have any questions, don't hesitate to contact us. We're always happy to help!