Shipping was so quick! I ordered these on Monday and received them Friday. Thanks so much! We love our new knobs. We will be getting our new custom made bathroom vanity tomorrow and can't wait to put the knobs on. I will send pictures when we're finished! We love them! Great seller.
I use the USPS for all of my shipping. Most orders are shipped "Priority Mail" unless it is a large item and then it is sent "Parcel Post".
Please allow ample time to receive International orders. Some International shipments can take up to 24 days when shipped "Priority International".
If you are needing Overnight Express Shipping please contact me for rates.
Customers have 24 hours to cancel order for a refund.
Returns & exchanges
Due to the fact that our items in the shop are custom handmade and or custom painted, our return policy is very limited. If you are not happy with an item you purchased from the list below you have 48 hours from the time you receive your order to request a refund in the amount of the purchase for store credit or exchange. I will need the item shipped back at the buyers expense.
Custom Painted/Personalized orders and rush orders may not be returned or refunded.
If you receive your item and it is incorrect please contact me within 48 hours of receiving the package and I will give you instructions on rectifying the issue.
If the item that you received is broken or damaged please notify me within 48 hours of receiving package. If you notify me after 48 hours I will not be able to ship a new item.
THERE WILL BE A 10% RESTOCKING FEE ON ALL RETURN ORDERS.
If you have not received your item after it has been shipped please contact me for the tracking information to confirm delivery. If tracking info states that your item has been confirmed delivered, you will need to contact your local USPS mail carrier.