All orders are shipped via USPS Priority Mail. I use this format because for the price because it is trackable, insured, and fairly fast.
US shipments: If you would like to rush an order, you can request a shipping upgrade (as long as your item is ready to ship or as long as your order has not shipped).
For any shipping "upgrade", please convo me immediately after placing your order, I will send you a confirmation that I can ship as you requested. You will then need to send payment for the upgrade via PayPal to leslie[@]twistedsistahbeads.com.
For a shipping "downgrade" to First Class mail, please convo me immediately after placing your order and I will refund excess postage after the package has shipped. Be advised I will not take responsibility for any lost shipments.
International shipments: All international shipments are processed directly through Etsy and USPS so the value of your package is entered directly into the computer and printed on your label. Please do not request that I falsify information to avoid you having to pay import tax amounts. This is illegal and I am not willing to pay the consequences.
Twisted Sistah Beads Etsy shop accepts credit cards through direct checkout and Etsy Gift Cards, PayPal, as well as checks and money orders.
Payments received via Direct Checkout, Money order, PayPal or other electronic payments should be shipped within 2-3 days.
Payments received via Check will be shipped after the funds have been made available.
Twisted Sistah LLC is located in Pennsylvania (by law I have to charge sales tax on orders shipped to an in-state address).
Returns & exchanges
All sales are final. No refunds. Exchanges are possible, please email or convo me for details.