I aim to ship within 1-3 days of your purchase, however please allow up to a week for custom orders to be posted. I use Ukrainian postal service. I will keep every postage receipt as a proof of shipment done. If you want your item shipped to a different address, please specify. Usually it takes 12-21 business days within Europe and 14-21 business days to non European countries. I cannot be responsible for damaged and/or lost packages. Please make sure that the delivery address you selected at checkout is the one you like me to send it to!
I accept PayPal payments only. Please note that paypal accepts all major credit cards.Thanks for shopping! All orders will ship out as soon as payment is received. Payments should be made within 2 days of order.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be happy with my creations and will gladly asnwer all your questions prior to purchase. If you ever feel unhappy or have a smallest doubt about an item purchased from me - please inform me 48 hours after receiving it and we will find a solution. If you find there is a fault with your item i can usually exchange it if i am notified within 48 hours. You will have the options to make an exchange or have your account credited.
Please, note, that there is non-refundable 9% intermediary services and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30). It does not depend on me. Thanks for visiting.