HOW DO I SHIP? From the United States USPS with tracking Daily with the exception of Sunday and Holidays Everywhere, Contact me if your destination is not set up PLEASE confirm your shipping address as I ship to the address you provide at check out. If you catch an error, contact me immediately and I am happy to correct it for you.
I accept payment through: PayPal Etsy's Direct Check Out (all credit cards) & Etsy Gift Cards. You may also make arrangements to pay by check or cash.
Returns & exchanges
If you are not 100% satisfied with your purchase please contact me. I am happy to resolve any issues with a refund for your item. If it is my error or damaged on arrival, I will issue a full refund. If it turns out to be something you don't need, can't use or just don't like, I will issue a refund for the item minus the shipping.
Negative feedback is simply a lack of communication. Please let me know how I can make your shopping experience at New2YouSupplies a positive one.
All packages ship from Gooding, Idaho. We are a small rural town and our post office is closed on Saturday, Sunday and holidays. They do not offer overnight shipping from our location. The largest city is about an hour away.
Your package is carefully wrapped, bagged or boxed with a printed label and tracking for secure shipping.
Please note that because the majority of my patterns are vintage, aka "old", there is going to be some wear and tear on these patterns. Many times the envelope bears the brunt of the damage. Some envelopes may have tears and may be missing the closing flaps, or have store stickers or stamps on them. I have seen many patterns and envelopes that have writing on them from the original owners. I try to be honest in my descriptions and let you know what defects the items may have. You are buying these patterns "as is". I check each pattern to make sure all the pieces are there. If a pattern is cut or uncut I will note it in the item description.
As always, PLEASE feel free to contact me with any questions or concerns you may have.